Policies

Payment

Credit/debit card payments are accepted online. In person, cash, Venmo and check are also accepted..

Tax

A 9.025% sales tax will be added at checkout if you are a Minnesota state resident.

Shipping

All pre-made artwork is shipped within 5-10 business days of purchase, depending on the need to varnish or frame the piece. Commission paintings are shipped after completed. All paintings include insurance and come with a tracking number. Once your item has shipped, you will receive an email from me with the details. Here are more specifics on how each item is shipped:

PAINTINGS

Paintings are wrapped in paper, then bubble wrapped. Paintings under 12" will be shipped flat with USPS. Paintings larger than 12" will be shipped with either UPS or FedEx. Paintings above 12" on paper will be shipped within a tube. If painting is larger than 30", shipping will be determined per piece.

PRINTS

Prints under 12" are shipped flat. Prints larger than 12" are shipped within a tube.

LOCAL PICK-UP

If you're located in the Twin Cities, free pick-up is available at Emily’s studio, the Q.arma Building, located in northeast Minneapolis. Please select local pick up as the shipping option when purchasing.

ITEMS DAMAGED OR DELAYED/LOST

Items may be delayed in shipment due to weather, holidays and other circumstances beyond my or the carrier's control. If you feel your package is delayed or if you think it may be lost, please contact me for assistance. If your item has been damaged in shipment, please contact me as soon as possible after the item arrives.

EXPRESS ORDER

If you need your item quick please request prior to purchase. USPS Express, FedEx or UPS Air are also available by request.

Returns

There are no returns any item unless it has been damaged in shipping. There are no returns on commissions once approved. Non-refundable 50% deposit on commissions may be used in my shop or towards another commission.

Colors

Brightness, contrast and color may vary on different screens and devices. If you are need a specific color match please request additional photos or video prior to purchase.